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AI Voice Agent Platform (Indian Languages) – LLM + Telephony + CRM Integration

UpworkINNot specifiedintermediate
AI / LLM development Voice AI systems Telephony integrations Conversational AI API integrations Workflow automationWhisper AIDeepgramSpeech Recognition Text to Speech Speech to Text Voice AI Voice Bot Development Conversational Bot DevelopmentTwilio APIVoice API Integration
AI-powered Voice Agent platform capable of handling inbound and outbound calls in Indian languages, integrated with a Large Language Model (LLM) for intelligent conversations. Key responsibilities include: 1. Build a voice AI agent supporting Hindi/English with speech-to-text and text-to-speech. 2. Integrate an LLM-based conversational engine connected to a knowledge base for automated responses. 3. Develop inbound call handling and outbound call automation for lead qualification, reminders, and follow-ups. 4. Implement call transcription, conversation summaries, and sentiment analysis. 5. Create an automated lead scoring system based on conversation insights. 6. Develop a workflow automation engine to trigger calls or actions based on events or schedules. 7. Implement API and webhook support for integrations and automation triggers. 8. Enable third-party CRM integration and build a basic admin dashboard for managing campaigns, knowledge base, and analytics.
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