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AI-Enabled Operations Manager (HighLevel & Digital Systems Expert)

UpworkUSNot specifiedexpert
Project ManagementAdministrative SupportAI Agent DevelopmentAutomationClaudeStandard Operating ProceduresBusiness OperationsLead GenerationCommunity EngagementGo High Level
Job Title: AI-Enabled Operations Manager (HighLevel, Digital Systems & AI Agent Handler) Job Description: We are seeking a high-level, technical, and systems-oriented AI-Enabled Operations Manager to act as the "Right Hand" for an executive managing two distinct brands: Personal Brand for the CEO and Business AI Education. This is not a traditional administrative role. You will be the "Operator" of a sophisticated ecosystem that includes AI agents, automated content engines, and complex marketing funnels. Your primary goal is to manage the systems that free up the CEO’s time for high-value revenue generation. Core Responsibilities: HighLevel (GHL) Management: Take over monthly webinar updates, funnel maintenance, and email marketing. You will work with our current tech suppor to transition these tasks via Loom and then own the process entirely. AI Agent Fleet Management: Oversee and "hand-hold" AI agents in Claude, Manus and Abacus DeepAgent. You will launch threads, monitor outputs for brand voice accuracy, and refine prompts for systems like Client Project Management, Pitching, and Content Engines. System Documentation (SOPs): Every workflow you touch must be documented. You will create Looms and written SOPs for every recurring task to ensure a scalable, "ball-proof" operation. Content & Media Pipeline: Coordinate the production of articles & research, YouTube videos, and newsletters using tools like Claude, HeyGen, Eleven Labs, Higgsfield, and Canva. Community & Program Management: Manage the year long membership and Certification Program, including student support, session coordination, and Facebook Group engagement. Outreach & Follow-up: Oversee pitch systems for podcast guesting and sponsorships, ensuring a strict 7/14/21-day follow-up cadence and 100% email verification to prevent bounces. The Tech Stack (Must be proficient or a very fast learner): Core Ops: HighLevel (GHL), Google Workspace, Slack, Fathom, Loom, Canva. AI & Automation: Claude, Manus, Abacus DeepAgent, NotebookLM, HeyGen, Eleven Labs, Higgsfield. Email & Marketing: Mailchimp, HighLevel Email. Qualifications: Proven HighLevel (GHL) Expertise: You must be comfortable managing sub-accounts, funnels, and automations. AI Native: You use AI tools (ChatGPT/Claude) daily and understand how to "talk" to AI to get high-quality results. Systems Thinker: You don't just "do tasks"—you build workflows. You naturally look for ways to make things more efficient. Brand Sensitivity: You can distinguish between an "intimate/philosophical" personal brand voice and a "structured/credible" institutional voice. Detail Obsessed: You are the person who catches the typo in a pitch email and verifies a lead's email 3x before hitting send. Application Instructions: To be considered, please start your cover letter with the phrase "ROI Operations" and answer the following: Briefly describe your experience with HighLevel (GHL) and one complex automation you've built. Which AI tool in our stack are you most excited to manage and why? Provide a link to a short (1-2 min) Loom video introducing yourself and explaining your approach to building SOPs for a fast-moving CEO.
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Spent: $3,813.92Rating: 5.0Verified