MLVeda Salesforce Practice Leader — Pre-Sales & Delivery Title: Salesforce Practice Leader — Pre-Sales & Delivery (Player-Coach Architect) Reports to: CEO, MLVeda Location: Ahmedabad, India. Relocation package available for exceptional candidates. Working hours: Aligned to US Eastern Time Team scope: Build and lead a team of 5–8 mid-senior Salesforce engineers and developers Client model: US-based stakeholders; high-trust, high-clarity communication required Travel: Minimal. Occasional US travel possible for client workshops or Salesforce events (1–2x per year). About MLVeda MLVeda is a high-growth, PE-backed, technology consulting firm enabling enterprises to modernize revenue operations through unified digital experiences, data, and automation. We operate with high standards for clarity and rigor, while building reusable delivery assets that compound over time. Our Salesforce practice is scaling rapidly as clients accelerate adoption of agentic AI across CRM, data, analytics, and workflow execution (Data Cloud / Data 360, Agentforce, Tableau). The Opportunity Our Salesforce practice is expanding rapidly as enterprises push hard on agentic AI and modern data foundations. This is an end-to-end leadership role reporting directly to the CEO: you will own pre-sales and delivery to ensure continuity, close alignment, and long-term client trust. Current traction: 4 active enterprise engagements across med-tech, manufacturing, education, and clean-tech; 7-figure qualified pipeline; established Salesforce AE co-selling partnerships; and an existing delivery team ready for you to lead and scale. Why Join Now • Direct CEO reporting line: Shape strategy and practice direction with direct visibility to company leadership — no layers • End-to-end ownership: Full accountability from first discovery call through go-live — rare in larger firms where pre-sales and delivery are split • Frontier work: Data Cloud, Agentforce, and Tableau implementations at the cutting edge of agentic CRM — not legacy admin or support work • Build something: Shape the Salesforce practice from the ground up — team, methodology, playbooks, and standards • Compensation reflects scarcity: Top-quartile pay because this profile is rare and we are serious about finding the right person MLVeda | Salesforce Practice Leader Confidential CONFIDENTIAL What You Will Do Pre-Sales and Deal Support (~40%) • Lead discovery with US stakeholders; translate ambiguity into a clear problem statement and success metrics • Design solution architecture and integration approach; define scope boundaries, assumptions, and risks • Produce defensible estimates (staffing plan, timeline, QA approach); support proposal and SOW development • Participate in demos and POCs as needed, especially around Data Cloud, Agentforce concepts, and Tableau Delivery Leadership (~30%) • Serve as architecture authority and escalation point; unblock teams and protect the quality bar • Run delivery governance: milestones, change control, release planning, and stakeholder communications • Ensure what is sold is what is delivered; manage scope without eroding trust • Drive predictable execution, stable go-lives, and effective adoption and handover Hands-On Architecture and Team Building (~30%) • Stay hands-on with architecture, design reviews, and complex technical decisions • Coach and develop engineers; raise standards for design, testing, documentation, and client communication • Create reusable patterns: reference architectures, estimation templates, runbooks, and delivery playbooks • Partner with the CEO on practice growth: offerings, delivery approach, and talent plan What Success Looks Like First 3 Months • Lead discovery and solutioning on 3+ qualified opportunities • Close 2+ deals with architecture you designed • Deliver first engagement with 90%+ client satisfaction • Hire and onboard 2–3 engineers to the team First 6 Months • Team at 5–6 people with an established delivery rhythm • Repeatable estimation and governance framework in place • Recognized by Salesforce AE partners as the go-to for complex deals • Clients experience continuity from first call through steady-state delivery; trust compounds over time MLVeda | Salesforce Practice Leader Confidential CONFIDENTIAL Required Experience and Capabilities • 8–10 years total experience across CRM / enterprise platforms • 5+ years hands-on Salesforce with leadership on multi-workstream, integration-heavy deliveries • Pre-sales ownership: discovery, architecture, estimation, and proposal/SOW inputs • Comfort across modern Salesforce plus data, analytics, and AI adjacency (Data Cloud / Data 360, Tableau, Agentforce) • Strong integration patterns (APIs, middleware) and an engineering mindset toward reliability and observability • Ability to operate credibly with US stakeholders; crisp written communication and structured thinking Soft Skills (Non-Negotiable) • Single-threaded ownership: Takes responsibility for outcomes end-to-end and communicates early with options • Trust builder: Calm, transparent, and direct; handles ambiguity without drama • High-signal communicator: Concise, structured, and precise in writing and speech; runs effective meetings • Player-coach: Leads by doing, mentors others, and raises the team’s standards