31
AI Agent for E-commerce Order Confirmation (Voice Call + WhatsApp)
UpworkDZNot specifiedintermediate
AI voice agents or conversational AITelephony APISAbility to make the voice sound natural and human-likeOnline Chat Support
We are looking for a developer to build an AI agent workflow that confirms e-commerce orders automatically.
When a new order is created on my platform, an API webhook will trigger the workflow. The AI agent must contact the customer to confirm the order using:
Voice call (most important)
WhatsApp message
The interaction must sound completely human, so the customer should not recognize that it is an AI agent.
The agent should be able to:
Confirm the order
Allow the customer to correct information (address, quantity, etc.)
Cancel the order if needed
The workflow must then return the result via API (confirmed, cancelled, corrected).
Scope
I will provide all required accounts and access (for example Voiceflow, Twilio, or other tools).
The developer’s role is only to build the workflow triggered by the API webhook.
Low-cost and efficient solutions are preferred.
Unlock AI intelligence, score breakdowns, and real-time alerts
Upgrade to Pro — $29.99/mo