Part-Time Operations & Outreach Admin (Remote – 10–20 hours per week to start) Overview We are a growing AI automation agency helping professional service businesses improve how they handle inbound calls and appointment scheduling. We are looking for a detail-oriented operations assistant with working knowledge of GoHighLevel to help manage outreach campaigns and CRM organization. This role supports the founder by keeping the outreach and lead tracking system running smoothly while she focuses on sales conversations and client relationships. Responsibilities GoHighLevel CRM Management Import and organize prospect lists into GoHighLevel Maintain contact records and tagging Update pipeline stages for leads Track responses and follow-ups Ensure prospects are routed correctly to the founder and sales team for sales calls Ringless Voicemail Campaign Management Upload daily Ringless Voicemail campaigns Segment prospect lists correctly Monitor delivery and troubleshoot basic issues Track outreach activity inside GoHighLevel Lead Tracking & Follow-Up Monitor inbound responses Flag interested prospects immediately Update lead status in CRM Maintain accurate notes and follow-up reminders Systems Coordination Communicate with developer when technical adjustments are needed Document campaign processes Provide simple daily reporting Required Skills Working knowledge of GoHighLevel Comfortable managing contacts and pipelines Strong attention to detail Experience working with CRM systems Organized and reliable Able to work independently Ideal (but not required) Experience with Twilio Experience with ringless voicemail campaigns Experience supporting a founder or small business Work Schedule Part-time to start: 10–20 hours per week Daily responsibilities will include: • preparing outreach lists • uploading voicemail campaigns • tracking responses • maintaining CRM records Compensation Hourly rate depending on experience. To Apply Please include: A brief introduction Your experience with GoHighLevel Your availability and time zone