We need a freelancer who already has a working support chatbot solution and can adapt it for RedBox. Core needs: Client identification: recognize existing clients (email/phone/WhatsApp/customer ID) and route them correctly Lead Q&A: answer questions from potential clients (sales + onboarding) Unified conversation history: store chats in an organized database ClickUp integration: link chats to the right client/project so we can see full history from ClickUp (or sync summaries + tags + status) Human handoff: escalate to live rep with full transcript + notes Knowledge base: connect to FAQs/SOPs/docs and keep responses consistent Reporting: basic analytics (top issues, response time, deflection) What we want from you: Show a demo / existing chatbot platform you’ve built or deployed Recommend best stack (self-hosted or SaaS) + estimated setup steps Implement MVP fast (web widget + WhatsApp optional) To apply, include: Links/screenshots of similar bots you’ve shipped Which tools you’d use (e.g., Botpress / Flowise / LangChain / custom, etc.) How you handle identity matching + CRM linking Your availability this week Skills: Chatbots, LLM/RAG, API integrations, webhooks, databases, ClickUp API, WhatsApp/chat channels, customer support workflows