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Jira Administrator
UpworkUSNot specifiedexpert
System AdministrationJiraAtlassian ConfluenceProject Management
OVERVIEW
Sumo Scheduler is seeking a Senior Jira Administrator to modernize and scale our organization’s product lifecycle. The core mission is to eliminate manual overhead by transitioning from "spreadsheet-driven" management to a fully automated, Jira-native ecosystem.
Strategic Objectives
Infrastructure Design: Build a scalable Jira and Confluence architecture that supports organizational growth without adding administrative bloat.
End-to-End Integration: Seamlessly connect the entire product funnel—from Initial Intake and R&D through Development and final Release.
Process Automation: Implement automation-driven workflows to handle handoffs, status updates, and Release/Reporting tasks, reducing human error and manual effort.
Operational Improvements
Complexity Reduction: Declutter Jira boards to improve user experience and focus on high-priority work.
Native Planning: Migrate Roadmapping and Capacity Planning out of static spreadsheets and into Jira-native tools (like Advanced Roadmaps) for real-time visibility into resource bandwidth
RESPONSIBILITIES
Jira Architecture Design
Project & Space Structure
Workflow Optimization
Automation Requirements
Intake Automations
Cross-Project Linking
Release Automation
Sprint & Kanban Logic
Board Optimization
Audit all boards
Propose simplification
Ensure no workflow conflicts
Advanced Roadmaps & Capacity Planning
Implement Advanced Roadmaps (or equivalent)
Configure team capacity, velocity-based forecasting and other
Provide training for usage
Build roadmap views for leaders and teams
Confluence Integration
Standardize requirements templates
Auto-create linked pages
Enforce documentation structure
Ensure traceability between Jira issues and Confluence pages
Build release notes templates
Create product documentation structure
Reporting & Dashboards
Create executive-level dashboards
Governance & Permissions
Role-based permission structure
Clean access logic across spaces
Migration Strategy
Audit current system
Identify redundant projects
WHAT WERE LOOKING FOR
Candidate must have:
5+ years Jira administration
Deep Jira Automation experience
Advanced Roadmaps expertise
Workflow design expertise
Confluence automation experience
Multi-project scaling experience
Experience with product organizations
Strong process design capability (not just configuration)
NICE TO HAVE
Experience with dual-product unification
Experience eliminating spreadsheet planning
Experience designing intake automation
Experience with cross-team Kanban scaling
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