## Overview I'm running a large food and whiskey festival (August 8, 2026 — Franklin, TN) and need a Klaviyo specialist to build and configure a complete partner communication system. All 15 email flows are written and documented. This is a technical build, not a copywriting job — the copy, personalization tokens, trigger logic, and flow structure are all handed to you on day one. You'll be working in coordination with a Make.com specialist who is building the automation triggers that fire several of these flows. Clear communication between you two is required. --- ## What's Already Done - All 15 flows fully written — subject lines, body copy, personalization tokens, and trigger logic notes - Partner management system fully documented — 4 tracks (Whiskey Distillers, Tequila Distillers, Chefs, Vendors), column maps, automation dependencies - Google Sheet CRM structure exists - Make.com specialist being hired simultaneously to build the trigger scenarios --- ## What You're Building (15 Klaviyo Flows) - Flow 1: Form Submission Confirmation — fires immediately on Shopify form submit, all 4 tracks - Flow 2: Stage 1 Reminders — master list to signup, 3–4 emails per track (4 separate flows) - Flow 3: Stage 2 Reminders — form submitted to interview booked, suppressed via Make.com profile update - Flow 4: Post-Interview Thank You — triggered by Make.com when Interview Conducted checkbox fires - Flow 5: No-Show / Cancellation Re-engagement - Flow 6: Second No-Show Closure - Flow 7: Partnership Opportunities Outreach - Flow 8: Approval Congratulations — triggered by Make.com on partner approval - Flow 9: Warm Rejection - Flow 10: Founder's Club Interest — Whiskey track only - Flow 11: STS Activation Outreach — Tequila track only - Flow 12: Payment Confirmation - Flow 13: Invoice Payment Reminder Sequence - Flow 14: Invoice Forfeiture (Day 14) - Flow 15: Sponsorship Congratulations --- ## Technical Requirements - Configure all flows with correct triggers, filters, and suppression logic - Implement personalization tokens throughout (first name, distillery/org name, participation tier, invoice link, TidyCal booking link, etc.) - Set up Klaviyo profile properties to support Make.com suppression logic (e.g., Interview Booked = True) - Handle track-specific segmentation — some flows apply to all 4 tracks, some are track-specific - Coordinate trigger handoffs with the Make.com specialist (Scenarios 2, 3, 4, 5, 6 fire Klaviyo flows) - Test each flow end-to-end before going live --- ## Ideal Candidate - Strong Klaviyo experience — flows, segments, profile properties, suppression logic - Experience integrating Klaviyo with Make.com or similar automation tools - Comfortable working from existing documentation without redesigning the system - Communicates proactively — if there's a dependency issue or something is unclear, I need to know immediately - Available for a short coordination call with the Make.com specialist to align on trigger handoffs --- ## Project Details - **Type:** Fixed price only — please submit a project-based proposal - **Timeline:** Flow 1 and Flow 2 live within 1 week of project start. Full build target: 4–6 weeks. - **Location:** Remote, any timezone — async is fine, responsiveness is not optional