𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞: We are looking for a detail-oriented and proactive Sales Operations Specialist to join the sociali.ai team. In this role, you will be the engine behind our sales function, conducting deep market research, building compelling presentations, writing winning proposals, and keeping our content library organised and up to date. You will work closely with the sales and leadership teams to ensure every prospect interaction is backed by sharp insights and polished collateral. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: A) 𝐌𝐚𝐫𝐤𝐞𝐭 & 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐨𝐫 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 • Conduct in-depth market, competitor, and client-specific research covering industry trends, recent company developments, and emerging pain points • Monitor key industry publications, analyst reports, and news feeds to surface timely intelligence for the sales team. • Synthesise findings into concise briefs and battle cards that sales reps can use in live conversations. B) 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 • Design and build engaging, data-driven slide decks that articulate value propositions, ROI narratives, and relevant case studies. • Customise each deck to the target lead, aligning messaging with their industry, challenges, and strategic priorities. • Collaborate with the design team to maintain brand consistency across all visual assets. C) 𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 𝐖𝐫𝐢𝐭𝐢𝐧𝐠 • Develop formal, tailored proposals that clearly outline solutions, project phases, timelines, deliverables, and pricing. • Partner with cross-functional teams (product, delivery, finance) to ensure proposals are accurate and competitive. • Iterate on proposal drafts based on internal reviews and client feedback to maximise win rates. D) 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 • Build and maintain a centralised library of proposal templates, case studies, one-pagers, and sales collateral. • Establish version-control practices and a tagging system so the team can find the right asset quickly. • Regularly audit content for relevance, refreshing outdated materials and retiring obsolete ones. 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: • 2 – 5 years of experience in sales operations, business development support, or a similar role • Proven ability to produce high-quality research summaries, presentations, and written proposals • Advanced proficiency in Microsoft PowerPoint, Google Slides and document-editing tools. • Strong written and verbal communication skills with keen attention to detail. • Experience with CRM platforms (e.g., HubSpot, Salesforce) is a plus. • Ability to manage multiple projects simultaneously and meet tight deadlines. • A collaborative mindset with the ability to work across teams in a fast-paced environment. 𝐍𝐢𝐜𝐞 𝐭𝐨 𝐇𝐚𝐯𝐞: • Familiarity with AI-powered sales tools and social-media marketing platforms. • Experience in the SaaS or digital-marketing industry. • Basic data-analysis or BI tool skills (Excel pivot tables, Looker, Tableau). Start your proposal with the word "Compass" so we know you read the full post. 𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐮𝐬? We are on a mission to transform how businesses leverage social media through intelligent automation. You will be joining a dynamic, fast-growing team where your contributions directly impact revenue and company growth. We value curiosity, ownership, and collaboration, and we back that up with opportunities for professional development and career progression.