AI Automation Specialist for Shopify
UpworkUSNot specifiedintermediateScore: 51
AI Agent DevelopmentAI App DevelopmentAI BotAI Chatbot
AI-Powered Customer Service Bot for Shopify – n8n / Claude Code preferred
I run an AI automation agency and am looking for a long-term development partner to outsource ongoing build work. This is a test project — if you can handle it well, there's plenty more where this came from.
Budget: $250–$350
Project Overview:
We need a custom AI customer service chatbot built for a Shopify store to replace the native Shopify inbox widget. The bot needs to handle the following scenarios:
Broken/defective buckles — collect a photo, then queue a replacement order
Wrong item shipped — triage and resolve
Shipment delays — handle "where is my order" inquiries
Discount codes not working — flag and respond appropriately
Key Requirements:
Collect photos of damaged items from the customer
Collect order number or email to match against the customer's Shopify account
Automatically queue replacement orders in Shopify
Approval workflow — team reviews and hits approve before any order is created
Bot trained on existing Shopify inbox conversation history
Replace the Shopify inbox chat widget with a fully custom-built solution
Tech Stack Preference:
I work heavily with n8n and Claude/Claude Code myself, so I'd love someone who leans on those tools. That said, if you have a better approach, I'm open to hearing it.
Please include examples of similar builds in your proposal.
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