About This Role We’re a performance-driven financial services and lead generation company scaling fast. We run high-volume call campaigns through Ringba and VICIdial, manage outbound programs, and work with a network of media buyers — and we need someone sharp to keep the machine running cleanly. This is a long-term, fully remote contract role. You’ll work directly with the founder, own our day-to-day marketing ops, and have real impact on our results. If you’re detail-obsessed, data-driven, and can move fast without breaking things — this is your role. Bonus: If you can build automations or connect systems via API, we’ll pay more. We have a roadmap of workflow builds and integrations waiting for the right person. What You’ll Do Ringba — Call Tracking & Buyer Management • Set up and manage buyer accounts, campaigns, and call routing rules • Configure and enforce call caps per buyer based on agreed terms • Monitor live call flow, catch routing issues, and escalate fast • Pull call data for daily and weekly buyer performance reports VICIdial — Outbound Dialer Management • Manage agent campaigns, lists, and hopper settings within VICIdial • Monitor real-time agent performance, call dispositions, and drop rates • Configure and maintain dial levels, call recordings, and campaign scripts • Pull reporting from VICIdial and reconcile with Ringba data for a unified view Outbound Campaign Execution • Execute outbound campaigns on schedule with correct targeting and messaging • Track and report response rates, conversion rates, and cost per result • Adjust sequencing and timing based on performance data • Maintain organized campaign logs for every drop or send Buyer & Budget Tracking • Monitor buyer spend vs. contracted budgets and flag overages or shortfalls • Keep buyer records current — caps, rates, contacts, contract terms • Assist with billing reconciliation and ensure invoicing data is accurate • Communicate buyer needs and issues to internal team in real time Reporting & Analytics • Build and maintain daily/weekly performance dashboards • Track KPIs: call volume, response rates, cost per call, buyer performance • Spot trends and anomalies and flag them proactively — don’t wait to be asked • Keep all data clean, organized, and accessible Automations & API Integration (Bonus Tier — Higher Pay) • Build Zapier, Make (Integromat), or n8n workflows to automate reporting and data movement • Connect platforms via API (Ringba, VICIdial, CRMs, Google Sheets, internal tools) • Create automated alerts for call caps, budget thresholds, or response rate drops • Reduce manual work across the team through smart, reliable automations What We’re Looking For Required • Experience with Ringba or VICIdial — knowledge of both is a major plus (we’ll train on gaps) • Hands-on experience managing outbound campaigns and tracking performance • Strong with data — Google Sheets or Excel at an intermediate level minimum • Detail-oriented: you catch errors before they become problems • Reliable communicator who proactively updates without being chased • Stable internet, quiet work environment, and availability during US business hours Strong Bonus (Higher Rate) • Proven experience with Zapier, Make, or n8n automation builds • Ability to work with REST APIs — read documentation and build basic integrations • Experience in pay-per-call, lead generation, or financial services verticals • Familiarity with debt settlement, mortgage, or insurance lead gen campaigns How to Apply We move fast and want to see that you do too. To be considered, please submit: • A short Loom or video (2–3 min) — introduce yourself and walk us through a campaign or tracking setup you’ve managed • A brief written description of the most complex automation or integration you’ve built (if applicable) • Your current rate and availability • Any relevant work samples, dashboards, or reporting examples you can share Applications without a video will not be reviewed. We’re not looking for the cheapest option — we’re looking for the best fit.