The Requirements: Multi-Step Intake: Build a flow that qualifies leads, asks 5-7 specific legal screening questions, and performs a basic 'conflict check' (gathering opposing party names). Knowledge Base: Must integrate Voiceflow’s Knowledge Base to answer firm-specific FAQs without hallucinating legal advice. Bilingual Logic: The bot must detect French/English and respond with the appropriate formal tone (Vouvoiement for French). Integrations: Set up an API hand-off to Calendly for booking and a webhook to push lead data to a Google Sheet/Email. Security: Must follow best practices for data privacy (Law: 25 context).