The Opportunity We are seeking a skilled Zoho Specialist to configure, customize, and optimize Zoho applications to support business operations. The ideal candidate has hands-on experience with Zoho CRM and other Zoho One apps, strong automation skills, and the ability to translate business requirements into efficient system solutions. Key Responsibilities • Configure, customize, and maintain Zoho CRM (modules, fields, layouts, workflows) • Implement and manage Zoho applications such as: Zoho CRM, Zoho Creator, Zoho Books/Billing, Zoho Desk, Zoho Campaigns, Zoho Projects, Zoho Analytics • Build and optimize workflows, automations, blueprints, and approval processes • Develop custom functions using Deluge scripting • Integrate Zoho with third-party tools (Google Workspace, payment gateways, marketing platforms, APIs) • Design dashboards and reports to support decision-making • Perform data migration, data cleanup, and system audits • Provide user training, documentation, and ongoing support • Troubleshoot system issues and recommend improvements • Ensure data accuracy, security, and best practices Skills & Qualifications • Proven experience as a Zoho Specialist or Zoho Administrator • Strong knowledge of Zoho CRM and Zoho One ecosystem • Experience with Deluge scripting • Understanding of CRM concepts, sales pipelines, and business workflows • Experience with integrations and APIs • Strong analytical and problem-solving skills • Excellent communication and documentation skills Nice To Have • Experience with custom apps in Zoho Creator • Knowledge of accounting tools (Zoho Books, QuickBooks, Xero) • Familiarity with marketing automation and customer support systems • Experience working with remote or distributed teams If you’re passionate about building efficient systems, enjoy solving complex business challenges, and have deep expertise in the Zoho ecosystem, we’d love to hear from you. Join our team and play a key role in optimizing our operations through smart, scalable Zoho solutions!