Location: Remote Commitment: 20 hours per week to start We are hiring a highly experienced ActiveCampaign Automation & CRM Operations Lead to own, optimize, and operationalize our CRM infrastructure. This is a hands-on systems role. You will be the internal expert responsible for: - Designing and simplifying automations - Managing lifecycle workflows - Assigning clients to Career Coaches inside ActiveCampaign - Translating leadership feedback into scalable system improvements You will sit at the intersection of Service Operations, Customer Experience, and Revenue, ensuring our CRM drives speed, clarity, and accountability. If you thrive in complexity, love simplifying automation builds, and take pride in building elegant systems that drive measurable impact - this role is for you! Detailed Job Description: https://docs.google.com/document/d/1tfzXU_VY-rKo10nBAU0hohDi74sHidK1ZE_6TNX3d_U/edit?usp=sharing