Overview We are looking for a detail-oriented, highly organized GHL Virtual Assistant and Sales Support Specialist to manage our CRM, ensure zero lead leakage, and support our sales team with structure and accountability. This is not a passive admin role. Your job is to make sure: Every lead is organized. Every lead is followed up with. No opportunity gets lost. Salespeople are doing what they are supposed to do. You will become the operational backbone of our sales system. Your 3 Core Responsibilities 1️⃣ CRM Organization & System Integrity (GoHighLevel) Audit and clean up existing leads inside GHL. Ensure proper tagging, pipeline stages, and segmentation. Organize all contacts into correct buckets. Maintain ongoing CRM hygiene. Monitor conversational AI flows and ensure leads are categorized correctly. Move leads into proper stages as conversations progress. Flag system errors or automation breakdowns. This is an ongoing responsibility. The CRM must stay clean and structured at all times. 2️⃣ Lead Follow-Up & Pipeline Movement Your primary mission: No lead left behind. Ensure every lead receives consistent follow-up. Monitor AI conversations and human conversations. Step in when needed to re-engage cold leads. Track where leads stall. Make sure sales reps are responding quickly. Escalate issues when leads are being ignored. Move leads forward in the sales pipeline. You are responsible for velocity in the pipeline. 3️⃣ Reporting & Sales Oversight You will provide weekly reports covering: Lead volume Follow-up speed Stalled deals Sales rep activity Conversion bottlenecks Missed opportunities Pipeline health overview You should be able to identify: Where leads are getting stuck Which salesperson is lagging Where follow-up is breaking down Trends and patterns We want someone who thinks critically, not just someone who sends spreadsheets. Required Skills Strong experience with GoHighLevel (GHL) CRM organization expertise Understanding of sales pipelines Ability to track and report KPIs Excellent written English Strong attention to detail Proactive communication Comfortable working with AI-driven conversations Bonus: Experience building simple GHL automations Experience working with sales teams Data analysis skills Work Structure 20–30 hours per week Long-term position Opportunity to grow into operations management Who This Is For Someone who: Loves systems Notices when things are messy Hates when leads get ignored Feels satisfaction from clean pipelines Thinks ahead instead of waiting for instructions To Apply Please answer: Describe your experience with GoHighLevel. How would you prevent leads from getting lost? What KPIs would you track in a sales pipeline? Share a screenshot (if possible) of a CRM system you've organized.