Setup, Maintenance, Basic Automation, and Optimization We are looking for an experienced Zoho Expert to help us configure, optimize, and maintain our Zoho environment. The ideal candidate has strong hands-on experience with Zoho Corporation products and can translate business requirements into efficient workflows and automations. This role focuses on day-to-day platform administration, not on architecture, customization, and system integration (See role Zoho One Technical Consultant). Scope of Work Configure and customize Zoho CRM / Zoho One based on our processes Build and optimize workflows, blueprints, and automations Set up pipelines, modules, fields, and validation rules Integrate Zoho with third-party tools (email, payment, or other apps) Clean up and structure existing data (deduplication, imports, mapping) Create dashboards and reports for performance tracking Provide best-practice recommendations and documentation Requirements Proven experience implementing and managing Zoho solutions Strong understanding of CRM architecture and automation logic Ability to communicate clearly and suggest process improvements Detail-oriented with a problem-solving mindset Experience with Zoho Sprints, CRM, Campaigns