Ai Receptionist
UpworkUSNot specifiedintermediateScore: 67
AI Agent DevelopmentAI ChatbotChatbot DevelopmentGenerative AIRetrieval Augmented GenerationAI Model IntegrationAutomationElevenLabsLLM Prompt EngineeringMake.comn8nAI DevelopmentChatGPT APIFull-Stack DevelopmentLangChain
What I Need Built:
A two-part AI voice receptionist system:
1) After-Hours Agent — Handles calls when the office is closed. Answers common patient questions (hours, insurance, services offered), books/reschedules appointments, and captures new patient info.
2) Overflow Agent — Picks up when front desk staff are busy during business hours. Seamlessly handles routine calls so the team can focus on in-office patients.
Technical Requirements:
- Voice AI that sounds natural and conversational (experience with Retell AI, VAPI, SynthFlow, or ElevenLabs preferred)
- Telephony integration via Twilio or similar
- Appointment scheduling that syncs with Google Calendar / practice management software
- RAG-based knowledge base trained on each practice's specific info (services, pricing, insurance, FAQs)
- n8n or Make workflow automation for call routing, notifications, and CRM updates
- Dashboard or reporting so the dental office can see call logs, bookings, and missed call recovery
Ideal Candidate:
- Proven experience building AI voice agents for inbound call handling
- Strong with n8n, LangChain, or similar orchestration tools
- Has built appointment booking or customer service automation before
- Can work independently and communicate clearly on progress
- Bonus: experience in healthcare or dental industry
This is not a one-off project. I'm looking for someone who can build the v1, help me deploy it to an initial set of dental offices, and iterate as we scale. If you're looking for ongoing work with a clear growth path, this is it.
Please include in your proposal:
- Relevant voice agent or AI receptionist projects you've completed
- Your recommended tech stack for this build
- Rough timeline and budget estimate
- Whether you're available to start within the next 1-2 weeks
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