About the Role: Seeking a detail-oriented Quality Assurance (QA) Analyst to support municipal software implementations under our co-managed deployment model. The QA Analyst will play a critical role in ensuring system quality, accuracy, compliance, and performance throughout the implementation lifecycle. You will work closely with Business Analysts, Implementation Specialists, Project Managers, and client stakeholders to validate system functionality, support User Acceptance Testing (UAT), and ensure readiness for Go-Live. This role offers the opportunity to contribute to large-scale municipal digital transformation initiatives. Key Responsibilities: Perform manual, functional, regression, and integration testing of enterprise municipal software. Develop and execute comprehensive test plans, test cases, and test scripts aligned with SRS/BRS documentation. Conduct end-to-end business process testing, including financial transactions, payment integrations (e.g., Moneris), and ERP interfaces. Lead and support User Acceptance Testing (UAT), including Day 1/Day 2/Day 3 simulation scenarios. Provide “at-the-elbow” support to client users during testing and pilot phases. Identify, document, prioritize, and track defects using ticketing tools (e.g., Jira) and collaborate with development teams to validate resolutions. Perform security and role-based access validation testing. Support system configuration validation (GL structure, user roles, enterprise parameters, taxes). Assist with Go-Live readiness assessments and post-deployment validation during hypercare. Maintain traceability between requirements and test cases. Contribute to process improvement and quality standards for future deployments. Required Qualifications: 3+ years of experience in QA, UAT coordination, or enterprise software testing. Experience working on municipal, public sector, or ERP implementations. Strong knowledge of functional, regression, integration, security, and UAT testing methodologies. Experience creating structured test documentation and traceability matrices. Hands-on experience with defect tracking and test management tools (e.g., Jira, Azure DevOps, TestRail). Strong understanding of business process validation and financial transaction testing. Excellent analytical skills and attention to detail. Ability to work independently in a remote environment. Willingness to travel onsite within the GTA for UAT and Go-Live phases. Preferred Qualifications: Experience with payment gateway integrations (Moneris or similar). Familiarity with ERP systems (e.g., JDE or similar). Basic SQL knowledge for data validation. Experience in cloud-hosted environments (GCP is an asset). Previous experience in co-managed implementation models.