Automation & AI Voice Agent Specialist for Dental Practices
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We are building AI voice agents specifically for dental practices to handle inbound and outbound calls, reduce missed calls, and automate front desk workload. Mainly focusing on inbound for now. This is a long term project and if you are the ideal candidate we will be working with you in the longer term.
We are hiring an Automation & Voice AI Specialist to build and optimise our backend systems.
Responsibilities
AI Voice Agent Development (Retell.ai or Similar)
Build intelligent call flows for dental practices
Design conversation logic for booking, rescheduling, cancellations
Implement new patient intake scripts
Handle insurance queries and basic qualification
Create fallback logic and human transfer routing
Structure prompts for natural, human sounding conversations
n8n Automation Development
Connect voice agents to CRMs
Integrate with dental practice management systems
Trigger SMS confirmations and reminders
Sync booking data
Build missed call recovery workflows
Implement conditional logic and error handling
Create clean, reusable workflow templates
System Architecture
Design scalable infrastructure
Build systems that can be cloned for new clinics
Ensure logging, monitoring, and performance tracking
Minimise failure points
Requirements
Strong experience with n8n
Experience with Retell.ai or other AI voice platforms
Experience integrating CRMs and booking systems
Comfortable working with APIs and webhooks
Experience building systems for service based businesses
Ideal Experience
Experience working with dental or healthcare clinics
Understanding of appointment scheduling systems
Familiarity with compliance considerations in healthcare environments
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