Senior Program Manager
remoteokUnited StatesNot specifiedScore: 15
managerhrconsultingsupportmanagementleadsenioroperationsmarketinglegalsalesgo
<div><h3><strong>About Us</strong></h3>
<p>HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across<strong> legal entity setup, global HR, payroll, compliance, tax, and advisory</strong>, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter. </p>
<p>With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner. </p>
<h4><strong>Job Description</strong></h4>
<p><strong>This is a remote role.</strong></p>
<p>As a <strong>Sr. Program Manager</strong>, you will primarily lead Project Consulting initiatives customer projects.</p>
<p>You will be accountable for meeting your annual billable target, which will be communicated by your line manager.</p>
<p>Success in this role requires <strong>proactivity, diligence, accurate and timely reporting</strong> (both customer-facing and internal), and deep expertise in key service lines: <strong>Accounting & Tax, Legal Entity Management, HR and Payroll</strong>.</p>
<p>Serving as the primary point of contact for both customers and HSP partners, you must demonstrate exceptional <strong>customer-facing skills, relationship management, and strong project and program management capabilities</strong>.</p>
<p>Additionally, you will contribute to departmental processes and deliverables and may also be asked to support related tasks requiring your expertise and collaboration.</p>
<h4><strong>Responsibilities:</strong> </h4>
<ul>
<li>Creation of Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.</li>
<li>Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.</li>
<li>Liaising with local HSP experts, maintaining good relationships and open communication.</li>
<li>Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.</li>
<li>Ensure smooth handovers to BAU operations.</li>
<li>Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.</li>
<li>Creation of processes and GAP analysis for your c</div><br/><br/>Please mention the word **FAVE** and tag RMTYyLjIyMC4yMzQuMjY= when applying to show you read the job post completely (#RMTYyLjIyMC4yMzQuMjY=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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