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Business Development & Marketing Manager (Multi-Brand Growth | Service Industry | Australia)
UpworkAUNot specifiedintermediate
Marketing StrategyBusiness DevelopmentLead GenerationSocial Media MarketingSearch Engine OptimizationBusiness Planning & StrategyBusiness Proposal WritingBrand MarketingBusiness AnalysisBusiness Plan
Job Description:
We’re looking for a high-level Business Development & Marketing Manager to take ownership of growth across a group of service-based businesses operating under one umbrella in competitive industries.
This role is focused on scaling the entire group, not just managing ads. You will play a key role in reducing workload on the director, improving systems, building out the team, and driving consistent revenue growth.
Currently, the business is being operated as a lean, one-man band at the top level. We have strong foundations, multiple brands in place, and proven services — however, we are not yet operating at full capacity from a marketing and lead generation perspective.
Current lead flow is inconsistent, and there is a clear opportunity to build a predictable, scalable acquisition system across all brands. This role is being brought in to drive that next phase of growth.
You will also act as a strategic advisor to the director, helping guide decisions across marketing, growth, and team structure.
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About the Group:
We operate multiple brands within the plumbing, construction, and home services industry across Sydney and Brisbane, including:
• Service Plumbing (maintenance and reactive works)
• Home Filtration
• Home Renovations
All brands sit under one umbrella and are positioned to grow aggressively in their respective markets.
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Current Infrastructure:
• SEMrush (SEO and competitor analysis)
• GoHighLevel (CRM, funnels, automation)
• Google Ads and Meta Ads (ready to scale)
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Your Role:
You will act as the growth driver across the entire group, with responsibility across marketing, lead generation, business development, and team expansion.
This is a hands-on strategic role where you will both execute and guide direction.
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Key Responsibilities:
1. Lead Generation and Campaign Management
• Build, manage, and scale Google Ads and Meta campaigns
• Identify and test new acquisition channels
• Optimise campaigns to reduce cost per lead and increase conversion rates
• Oversee landing pages and funnel performance
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2. Business Development and Growth Strategy
• Provide ongoing recommendations to grow revenue and market share
• Identify new service opportunities, offers, and positioning angles
• Assist with expansion into new locations such as Brisbane and beyond
• Ensure all marketing activity ties back to ROI and profitability
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3. Systems, Automation and CRM
• Optimise and manage GoHighLevel workflows
• Improve lead handling, follow-ups, and conversion systems
• Implement tracking, reporting, and attribution systems
• Create clear dashboards and performance visibility
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4. Team Growth and Operational Support
• Take pressure off the director by owning marketing decisions
• Assist in building and scaling the internal team
• Help define roles for admin, sales, and marketing hires
• Support recruitment and onboarding of key team members
• Build a structured, scalable marketing and sales engine
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What We’re Looking For:
• Proven track record in lead generation for service-based businesses
• Strong expertise in Google Ads and Meta Ads
• Experience with GoHighLevel or similar CRM platforms
• Commercial mindset focused on revenue and ROI
• Ability to think strategically and execute without constant direction
• Strong communication and decision-making ability
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Bonus (Not Required but Valuable):
• Experience in plumbing, construction, or home services
• Experience scaling multi-brand businesses under one group
• Experience building or structuring teams from the ground up
• Funnel building and conversion optimisation expertise
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What Success Looks Like:
• Consistent flow of high-quality leads across all brands
• Reduced cost per lead and improved ROI
• Clear growth strategy implemented across the group
• A stronger internal team with defined roles and structure
• Director freed up from day-to-day marketing and operational decisions
• Scalable systems built for long-term expansion
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Engagement Details:
• Ongoing role with long-term growth opportunity
• Open to part-time or full-time depending on experience
• Performance-driven relationship
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⚠️ IMPORTANT: Applications without answers to the below will be ignored
1. If you had $3,000/month to generate leads for a plumbing business in Sydney, how would you allocate it across channels? Be specific.
2. Share a service-based business you’ve grown and include actual numbers (ad spend, cost per lead, results).
3. What are the top 3 mistakes home service businesses make with marketing, and how would you fix them?
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